Live / Casino
This page explains how shibatot collects, uses and keeps your personal data when you access the lobby, connect your account wallet, or reach out to our support team. Your information stays within our systems only as long as needed to run your session and process your OVO, ShopeePay or LinkAja transactions where local law permits.
When you create an account on shibatot, we collect the information you enter directly — your email address, login credentials and the wallet identifier you connect for transactions through OVO, ShopeePay or LinkAja. We also collect technical signals your device sends automatically: your IP address, browser type, session duration and the pages you navigate inside the lobby. This data serves three purposes. First, it lets us run your session correctly across devices — so if you move from a phone to a laptop mid-session, your account state carries over. Second, it lets us process wallet transactions accurately and match your account record to the correct payment rail. Third, it helps us identify and address irregular activity on your account. We do not sell your data to third parties. We may share it with payment processors — OVO, ShopeePay, LinkAja — strictly to complete a transaction you initiated. We may also share it where Indonesian law or a valid legal process requires us to. Availability of any feature or service depends on local law and the eligible regions in which access is permitted. The current state of your account data is visible in your account dashboard after login.
This policy covers what shibatot controls directly. It does not extend to third-party services you reach through links on our pages, and it does not govern how payment processors handle data on their own systems. Each section below marks what is inside and what is outside our scope so you can read your rights accurately.
Your login data, session history and account dashboard activity are fully within scope. We store these records to keep your account running correctly and to support any access dispute you raise with our team.
When you initiate a transfer through OVO, ShopeePay or LinkAja, we pass the required identifiers to the payment processor. Their own privacy terms govern how they handle that data on their side — outside our scope.
Game content delivered by studios in our lobby — Spadegaming, CQ9, PG Soft and Bigtime Gaming — is served through our platform. We log which titles you open, but we do not receive individual game-round data from studio servers.
Any external link leaving shibatot is outside this policy. We cannot control how those destinations collect or use your data, and we take no responsibility for their privacy practices.
You hold several clear actions under this policy, and we have built the account dashboard to make most of them accessible without contacting support. You can review the personal details stored in your profile at any time after login — name, email, connected wallet identifier and session history are all visible there. If any detail is incorrect, the profile edit fields let you submit a correction directly. If you want to understand what specific data we hold about your account, you can raise a data enquiry through our support channel and we will respond in writing. Where local law in Indonesia grants a right to request deletion of certain records, you can make that request in the same way. We will confirm receipt and explain any retention obligations that apply before acting on a deletion request. Your rights are real and we aim to respond to each one clearly — the process starts in your account dashboard or through our support contact.
Log in, open your account dashboard and navigate to the profile section. Your stored email, wallet identifier and recent session entries are displayed there without needing to contact support.
Use the profile edit fields inside your account to update your email or contact information. For wallet identifier changes involving OVO, ShopeePay or LinkAja, follow the verification steps shown in the payment settings screen.
If you want a written summary of what we hold about your account, contact our support team using the channels shown on the support page. We will confirm receipt and respond with the details relevant to your account.
Where local Indonesian law permits, you can request that specific account records be removed. Send the request to our support team. We will confirm which records can be deleted and which must be retained under applicable retention rules.
If this policy raises a question you cannot resolve through your account dashboard, our support team handles privacy-specific requests directly. Use the contact paths below and include your registered email address so we can locate your account record accurately.
Open the chat widget from the lobby or your account dashboard. Mention that your query is about a privacy or data request so the team routes it to the right handler.
Send your written data enquiry or correction request to our support email address shown in the account help section. Include your registered email and a brief description of the record in question.
Many data actions — reviewing stored details, editing profile fields, checking transaction records linked to OVO, ShopeePay or LinkAja — are available directly inside your account without contacting support.
shibatot applies a set of consistent practices to keep your account data handled carefully. Cookies, retention schedules, account security and the process for requesting changes are all described here so you know exactly where each practice applies.
We use session cookies to keep you logged in across pages and functional cookies to remember your lobby preferences. We do not use third-party advertising cookies. You can clear session cookies through your browser settings, though this will end your active session.
Your login credentials are stored in hashed form — we do not hold your password in plain text. Wallet identifiers for OVO, ShopeePay and LinkAja are stored only as references, not as full account numbers. The verification steps shown in your account settings help you keep access secure.
We keep account records for as long as your account is active and for the period required by applicable Indonesian law after closure. Transaction records tied to OVO, ShopeePay or LinkAja payments are retained for the duration required to satisfy financial record-keeping obligations.
If this policy changes in a way that affects your rights, we will post the updated version here and note the revision date at the top of the page. You can also contact support at any time to request a copy of the current version in writing.
These are the questions our account holders ask most often about how their data is handled on shibatot. If your question is not answered here, the support channels on this page are the right next step.
We store your registered email address, hashed login credential and the wallet identifier you connect — OVO, ShopeePay or LinkAja. We also retain session and device signals generated during your visits. You can review what is on file by opening your account dashboard after login.
We share data only with payment processors — OVO, ShopeePay and LinkAja — when you initiate a transaction, and with authorities where Indonesian law requires it. We do not sell your data or pass it to marketing third parties. Game studios in our lobby do not receive your personal account data.
Log in and go to the profile section of your account dashboard. Most fields — email, display name and contact details — can be edited directly. For payment wallet changes involving OVO, ShopeePay or LinkAja, follow the verification steps shown in payment settings.
Yes, where Indonesian law permits. Contact our support team with a written deletion request and your registered email address. We will confirm which records can be removed immediately and which must be kept under financial or legal retention obligations before proceeding.
Transaction records linked to OVO, ShopeePay and LinkAja payments are retained for the period required by applicable Indonesian financial record-keeping rules. The exact retention period applicable to your account is confirmed when you submit a data or deletion enquiry to our support team.
We post the revised policy here at shibatot/privacy-policy/ and note the revision date at the top of the page. If changes materially affect your rights, we will communicate this through your account. You can contact support to request a written copy of the current version at any time.